Legislation Update · Renters' Rights Act 2025

Everything letting agents need to know about the Renters' Rights Act.

The biggest change to the UK private rented sector in thirty years. Section 21 gone, fixed-term tenancies abolished, a new Section 13 rent-increase process, a statutory right to request a pet, and the £7,000 Information Sheet trap. The kit, the templates, and the staff training — for letting agencies operating under the new regime.

The Ground 4A trap — student HMOs Every student HMO tenancy needs a Ground 4A prior-notice letter served before the tenancy starts — or within the transition window for existing tenancies. Miss it and the landlord cannot regain possession for the next academic year. There is no retrospective remedy. Tier 1 of this kit includes the template and the service guidance.
Renters' Rights ActIn force
34 pagesCompliance guide
5 templatesReady to serve
42 slidesStaff training video
from £125Three tiers
What the Renters' Rights Act 2025 changed

Eight changes every letting agent must understand and operationalise.

Every one of these is a change to how tenancies are created, managed, increased, or ended. Every one of them has a procedural knock-on for your firm — the tenancy agreements you use, the notices you serve, the conversations you have with landlord clients. And the regime comes with real enforcement teeth.

01

Fixed terms abolished

Since commencement on 1 May 2026, every new tenancy is periodic from day one. No ASTs. No 6- or 12-month minimums. Existing tenancies converted automatically.

02

Section 21 gone

No-fault evictions end. Possession only via Section 8 on specified grounds — with stricter notice periods than before.

03

New rent-increase process

Section 13 is the only route. Once per year. Two months' notice. Open-market rate. Official Form 4A mandatory.

04

Pets — statutory right to request

Tenants can request a pet. Landlords can only refuse on reasonable grounds. Process and timelines are prescribed.

05

Discrimination ban

Refusing benefits claimants or families with children is now unlawful. Extends to advertising and pre-viewing filtering.

06

Bidding war ban

Landlords must publish a rent, and cannot accept more than the advertised rent except in specific circumstances.

07

The £7,000 Information Sheet trap

Every existing tenant must receive the official MHCLG Information Sheet within the transition window set by statute. Email with a link is NOT valid service. Miss it — fine up to £7,000 per tenancy.

08

Enforcement is live

Non-compliance has real teeth. Civil penalties, Rent Repayment Orders, redress scheme escalation, and PRS Database entries all bite. Ignorance of the new process is not a defence — and landlord clients will hold you accountable for the notices you served.

Four tiers

The kit, the course, the white-label version, or the wizard.

All three tiers are live. Buy the one that fits your firm's needs, or bundle with AML training for a deeper discount.

● Available Now
£125
One-off · Instant download · 7-file kit
Renters' Rights Act Agent Compliance Kit
The written reference kit every letting agent needs. Guide, templates, audit log, deployment plan.
  • 34-page Agent Compliance Guide — every change, every deadline, every penalty
  • Form 4A Drafting Guide — the five pre-service checks and completion worksheet
  • Information Sheet Cover Letter — template for tenant service during the transition window
  • Ground 4A Prior Notice — student HMO template with service deadline guidance
  • Landlord Client Communications Pack — 3 pre-drafted emails, Feb/Mar/Apr
  • Compliance Audit Log — Excel with 4 tabs for full audit trail
  • Kit README — 4-week deployment plan for the compliance lead
Get the Kit — £125 →
● Available Now
£440
One-off · Course + Kit · Unlimited staff
Renters' Rights Act Staff Training Course
The whole Tier 1 kit, plus a 42-slide video training course for every member of your team. Includes knowledge check and signed staff declarations.
  • Everything in Tier 1 (all 7 kit files)
  • 42-slide video training course — 6 modules, ~45 minutes
  • Module-by-module knowledge check
  • Staff Declaration form — signed training record
  • Line Manager Sign-Off Record — countersignature template
  • Training register template — your audit trail
  • Unlimited staff, no per-seat fees
Get the Course — £440 →
● Available Now
£980
One-off · Custom branding · Reseller rights
Renters' Rights Act White Label Licence
Everything in Tier 2, rebranded with your agency's name, logo and colours. Reseller rights to charge landlord clients.
  • Everything in Tier 2 (kit + video course + declarations)
  • Your agency name throughout all files
  • Your logo on every slide and every document
  • Your brand colours applied to the slide deck
  • Full source files included (editable Word & PowerPoint)
  • Reseller rights — sell to your landlord clients
  • White Label Reseller Guide — setup and positioning
  • Priority email support for brand setup
Get White Label — £980 →
● Available Now
£1,250
One-off · Wizard-generated · 24 branded docs
Renters' Rights Act Compliance Wizard
Answer 50 questions across 9 sections. The wizard generates 24 firm-specific compliance documents in your agency's name, logo and colours — ready to deploy on day one.
  • Master RRA Policy & Procedures — firm-specific, not a template
  • Staff RRA Training Handbook — plus signed declaration forms
  • Section 8 possession grounds matrix + Prior Notice templates
  • Form 4A rent increase procedure + tenant explainer letter
  • Pet request handling — SOP + agency-branded request form
  • PRS Database registration procedure + landlord briefing letter
  • Awaab's Law damp & mould response procedure
  • Monthly compliance register (Excel) + enforcement-readiness pack
  • Save and resume — close the tab, come back any time
  • Re-run free for 12 months when guidance updates
Launch the Wizard — £1,250 →
Bundle with AML training

AML + Renters' Rights Act Compliance Pair

The full £350 AML Training Course and the full £440 Renters' Rights Act Staff Training Course — bundled for agencies that sit across both sides of the business. Save £170 versus buying each separately.

£620
Save £170 vs separate
Buy the Bundle — £620 →
Deployment plan

A four-week rollout, starting the day you buy.

The Tier 1 kit includes a four-week deployment plan designed for a compliance lead to work through. The plan is sequenced so the high-consequence, deadline-driven items (Information Sheet service in May, Ground 4A prior notices by 31 May) are addressed first.

W1

Read the guide, populate the audit log

The compliance lead reads the 34-page guide cover to cover and populates the Tenancy Master List tab of the Excel audit log with every managed tenancy. Student HMOs flagged.

W2

Landlord client emails — Email 1

Send the "heads-up" email to every managed-portfolio landlord client. Personalise the greeting. Log in the audit log.

W3

Ground 4A prior notices — student HMO tenancies

Use the template to serve a Ground 4A prior-notice letter on every student HMO tenancy. Royal Mail signed-for. Log service date in the audit log. The deadline for existing tenancies is absolute — the kit explains the transition window and the ongoing rule for new lets.

W4

Information Sheet service — existing tenants

Download the official MHCLG Information Sheet from GOV.UK (published 1 May). Pair it with your cover-letter template. Serve on every existing tenant. Log in the audit log. Paper or PDF-email attachment only — a link in an email is NOT valid service.

Common questions

Before you buy

When does the Renters' Rights Act actually commence?

The main provisions commenced on 1 May 2026 — Section 21 abolition, new tenancy regime, new Section 13 process, pet rights, discrimination ban. Some implementation details (the official Form 4A, the Information Sheet) were published on GOV.UK on that date and cannot be substituted with unofficial versions.

Is Tier 1 the 'written course', and Tier 2 the 'video course'?

Tier 1 is the reference kit — written guide + templates + audit log. It's what the compliance lead uses to run the rollout. Tier 2 adds a 42-slide video training course designed for every member of your team to watch and certify. Different audiences: Tier 1 for the person running compliance, Tier 2 for the team they're training.

Do I need both tiers, or is Tier 1 enough?

For a small agency where the compliance lead handles everything personally, Tier 1 alone is sufficient. For an agency of six or more where multiple staff need to know the law (viewings, negotiations, landlord conversations, possession process), Tier 2 gives you a documented audit trail that every staff member has been trained.

Which tier should I choose?

If the compliance lead will personally run the rollout and your firm is small, Tier 1 (£125) is sufficient. If you have staff who need to be trained and you need a documented audit trail that every team member has been trained — Tier 2 (£440) adds the video course and declaration forms. If you're a regional group, franchise, or want to resell to landlord clients, Tier 3 (£980) rebrands everything with your agency's logo and gives you reseller rights. Most firms start with Tier 1 or Tier 2.

Can I use the templates for my landlord clients, or only internally?

Tier 1 is licensed for use by a single UK letting agency. You can serve the templates on your own tenants and landlord clients as part of your normal agency service. You cannot redistribute the templates to other agencies or sell them. Tier 3 (White Label) includes reseller rights if you want to offer the kit as a branded service to landlord clients.

What happens if MHCLG changes the Information Sheet or publishes new guidance?

The kit is maintained through commencement and beyond. Material updates to MHCLG guidance trigger an updated kit, which Tier 1 buyers receive at no additional cost for 12 months. After 12 months, a refresh fee may apply.

Do I get the official Form 4A in Tier 1?

No, because the official Form 4A is published by GOV.UK and cannot be substituted. Our kit includes the Drafting Guide for Form 4A — the five pre-service checks, the information you need to gather, and the completion worksheet — so you can populate the official form correctly on day one.

Can I buy Tier 1 now and upgrade to Tier 2 later?

Yes. If you bought Tier 1 and later decide you want Tier 2, email us with your Tier 1 order reference and we'll send you a one-off upgrade invoice for £315 (Tier 2 at £440 less £125 credit for your Tier 1 purchase). This is handled by email, not through a SamCart product, so allow a working day for the invoice.

Is this legal advice?

No. This is a document-drafting and training product based on the Renters' Rights Act 2025 and MHCLG guidance current at publication. For specific legal questions about a specific tenancy, consult a solicitor or housing adviser.

Ready?

The Renters' Rights Act is live.
Be the agent whose clients don't panic.

Four tiers. Pick the one that fits your firm — or bundle with the AML course and save £170.

Or get the AML + Renters' Rights Act Bundle — £620 →